For those who are curious, Upwork is the new Elance-oDesk, the world’s largest freelance talent marketplace. Upwork introduces a new freelance talent platform called Upwork Talent. With this, Upwork freelancer have the opportunities to get paid more and allowed to work at their own pace.
Ryan Johnson, Categories Director, Customer Service, Upwork and Ron Cirujano, Country Manager, Philippines, Upwork, meet up with the press at Romulo Cafe this morning as they launch Upwork in the country.
This is the first time for Ryan to visit the Philippines and is really excited for the future of Upwork. “Upwork is the way to signify the future ahead of us. Our vision is to connect the world’s opportunity with Upwork’s talents,” he said. “We are happy to connect talents in real time.”
Ryan believes that Upwork will mean more job opportunities for freelancers from the Philippines.
Traditional work models don’t make sense today. Commerce has moved online, and now services like work are too, such as ebay, Uber, and Airbnb.
To date, freelancers in the Philippines earned more than $300M freelancing for Upwork. By 2025, online talent platforms could boost global GDP by $2.7 trillion.
Ryan also introduced the Pro Customer Service Program, one of the fastest growing categories on Upwork. Customer Service Agents is the fastest growing position on its platform based on freelance earnings, growing a year-on-year rate of 92%.
Online work is a viable career option. By connecting talents in the Philippines to businesses around the world, Upwork eliminates geographic barriers and provides millions of Filipinos with access to jobs that they wouldn’t have otherwise.
The average length of Customer Service work is 14 months. 57% of Upwork CS clients are in the US, 67% of talent hired comes from the Philippines.
In addition, Upwork also established the Pro Customer Service Group, an exclusive, private group of vetted customer service professionals with key benefits like access to some of high paying jobs.
How to become one of the Pro Customer Service Group:
Apply to the program at http://bit.ly/pro-cs.
The vetting process includes written and face-to-face interviews and skills assessments.
“Working online, the beauty of freelance work, gives you the opportunity to work at home,” said Ron. “We have been partnering with schools from the provinces to promote online freelancing,” he added.
“Elance and oDesk are two different platforms but we created a bridge that will allow you to connect with your Elance and oDesk account to hold on to your reputations,” answered Ryan when Ron Villagonzalo of WAHPINAS asked about the merging of Elance-oDesk to Upwork.
Payments or withdrawals of payouts are made direct to bank accounts and PayPal.
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